For the second consecutive year, the Steamboat Grand was recognized with the 2014 TripAdvisor Certificate of Excellence, a prestigious award honoring businesses that consistently earn top ratings from TripAdvisor travelers.
“We are always thrilled to be recognized by industry leaders for our commitment to quality,” said Michael Lomas, vice president and general manager of The Steamboat Grand. “This is an especially high honor since our selection was based on customer reviews which reflect the dedication, exceptional service levels and experience of each and every employee at the hotel.”
This is the second consecutive year that the Steamboat Grand has been singled out by TripAdvisor. To qualify for the Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months. Establishments awarded the Certificate of Excellence are located around the world and represent the upper echelon of businesses listed on the TripAdvisor site.
“Receiving high scores from guests who have spent time in The Steamboat Grand shows the cumulative effort of the entire Steamboat Springs community,” continued Lomas. “It’s the total vacation experience that Steamboat provides, including all aspects of our community, which sets us apart. The Steamboat Grand carries on the values of the town with genuine friendliness and the highest expectation for quality, which leaves our guests with a unique experience they are enthusiastic about sharing with others.”
Located at the base of the Steamboat Ski Resort, just steps from the gondola, the seven-story Steamboat Grand features 328 beautifully appointed guest room accommodations, ranging from studios, parlors, double queen and king hotel rooms to one-, two-, three-bedroom condominiums and eight luxurious penthouses. The Grand is home to award-winning dining under the direction of Executive Chef Erik Hyslop; a full-service spa and fitness center; an outdoor heated pool and two large whirlpool spas as well as 17,000 sq. ft. of indoor/outdoor convention space including the hotel’s centerpiece 5,484-square-foot Korbel Grand Ballroom.
“TripAdvisor is pleased to honor exceptional hospitality businesses for consistent excellence,” said Marc Charron, president of TripAdvisor for Business. “The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travelers a great customer experience.”
Enjoy the Steamboat Grand and discover firsthand what make this year-round destination property one of the best at Steamboat-Ski Town, U.S.A.® For current Steamboat Grand lodging packages, call 1-877-269-2628 or visit www.steamboatgrand.com.